Lead, Follow, Or Get Out Of The Way

By Jeff Earlywine   This article is going to be very basic in its approach, even leaning on the silly side. However, the concepts revealed should be taken seriously because of their proven effectiveness in helping you lead your organization.   There is a children’s nursery rhyme that goes like

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How to pick up the dropped customer service ball

If you read last week’s Bar Raiser Report then you are waiting to see how the manager of the hotel handled my situation and how she picked up the customer service ball that her staff badly dropped. If you have not read that post you can click HERE and it

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Dropping The Ball On Customer Service

By Jeff Earlywine   Many times you only get one chance with a customer. You know the old saying, “You get once chance to make a first impression.” That is totally true. Think about when you met that special someone, they are probably still special because of that first meeting.

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Do Leaders Have A Personality?

Have you ever wondered what type of person or personality makes the best leader? Most would consider the answer to that question to be the person that has the greatest success, the largest organization, or the best staff. Conversely, have you ever wondered how it is that a person with

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How To Make The Right Decision Every time

By Jeff Earlywine   I work with clients all over the world. I find many common denominators regardless if the business is in a rural area, major city, or 3rd World country. One of the most common is decision making. Some people just have a hard time making decisions, or

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Job Opening – Using the power of social media

Job Opening – Using the power of social media   As a professional business coach I can coach you on how to: How to hire someone How to fire someone How to motivate your current staff to great levels But what I can’t do for you is connect you to

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Marketing – Is Your P.L.A.N. Working?

By Jeff Earlywine   I work with clients from all over the country and almost all of them have one thing in common. Well… they all do sell something, they all do have to file a tax turn and they all have employees – but the one thing I am

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Do You Need a Vacation?

Do You Need a Vacation? By Jeff Earlywine   I must admit, I am terrible at taking time off. I love what I do and love to work. I know I am not alone – you may be just like me. But, our minds and bodies need to take a

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Do Staff Meetings Make U Want 2 Pull UR Hair Out?

Do Staff Meetings Make U Want 2 Pull UR Hair Out?   I was recently at a client’s staff meeting and at the end of the meeting one of the employees spoke up and said, “We should consider changing these meetings from monthly to quarterly.” He didn’t feel that giving

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How to succeed and focus with an extreme schedule

By Jeff Earlywine   When last week started for me I looked at my calendar and found that I only had “3” possible open time slots available. This week’s calendar is much the same. Do you feel my pain? Have you been there? Are you there now? If so, you

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