How To Find And Hire The Right Employee II

By Jeff Earlywine   In the last article I went through the first three steps in finding the right employee. In case you missed it you can always read it by clicking HERE. The three steps were:   Step #1: Write a job ad and job description. Step #2: Consider

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How To Find And Hire The Right Employee

By Jeff Earlywine   In my thirty plus years of working with companies and employees I have found a few things to be 100% constant. One of them is hiring the right employee is as much an art as it is a science. You can buy all the books, read

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Leading Your Business From A Hospital Bed

I have a client that has recently had a string of bad luck with his health. He has went home with a fever and temperature of over 106 degrees!!! They just can’t seem to find out what is wrong. As I spoke to him in his hospital room I asked

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Why do you do what you do?

A couple of days ago I received a very heart crushing email from a client. That email is below and as you read it try to put yourself in my client’s shoes.   Jeff… I wanted to reach out to you as I sit here on an airplane waiting to

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Lead, Follow, Or Get Out Of The Way

By Jeff Earlywine   This article is going to be very basic in its approach, even leaning on the silly side. However, the concepts revealed should be taken seriously because of their proven effectiveness in helping you lead your organization.   There is a children’s nursery rhyme that goes like

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How to pick up the dropped customer service ball

If you read last week’s Bar Raiser Report then you are waiting to see how the manager of the hotel handled my situation and how she picked up the customer service ball that her staff badly dropped. If you have not read that post you can click HERE and it

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Dropping The Ball On Customer Service

By Jeff Earlywine   Many times you only get one chance with a customer. You know the old saying, “You get once chance to make a first impression.” That is totally true. Think about when you met that special someone, they are probably still special because of that first meeting.

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Do Leaders Have A Personality?

Have you ever wondered what type of person or personality makes the best leader? Most would consider the answer to that question to be the person that has the greatest success, the largest organization, or the best staff. Conversely, have you ever wondered how it is that a person with

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How To Make The Right Decision Every time

By Jeff Earlywine   I work with clients all over the world. I find many common denominators regardless if the business is in a rural area, major city, or 3rd World country. One of the most common is decision making. Some people just have a hard time making decisions, or

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